Every episode has a good bit. We find it.

Your Airbnb listing works like an online dating profile, say Danielle and Culin Tate. No one is going to crawl out of bed, take a picture and post it, and your listing photos deserve the same effort, because they are what sells your nights day in and day out. Put a basket chair in one of your hero images, Danielle says, and you get a 3% boost on bookings.

In this episode of Minute by MÎNUT, Nils Mattisson, CEO of Minut (the property monitoring platform), sits down with Danielle and Culin Tate, The Host Coaches: tech entrepreneurs, Airbnb hosts, coaches and authors of the book Host Coach. After exiting a company, and with a small child at home, they chose short-term rentals over another startup grind. A first property doing $4,000 to $5,000 a month in gross revenue has grown into a portfolio of around 14, and they once managed seven of them from Greece for a year, with a six-hour time difference and zero glitches.

They get into why the market is not oversaturated but more professional, three ways in without buying a property, how small price adjustments move you up Airbnb search, the three disciplines every host has to cover (real estate, hospitality and e-commerce), why you can't build a view and what a $35 hammock does instead, the "my house, my way" mentality, what automated messaging can and cannot replace, why "guest favorite is everything right now", and the guest who asked to buy the house on the spot.

Listen on Apple, Spotify, or visit minut.com

What you'll learn

• Why short-term rentals are not oversaturated: "the elevation of professionalism"
• Three ways into the industry without buying: co-hosting, house hacking and a partnership of time and capital
• How small price adjustments can move you onto page one of Airbnb search
• The Monday habit: going through all guest feedback every week and acting on it immediately
• The three disciplines of a professional host: real estate, hospitality and e-commerce
• How design sells your nights, from basket chairs to the online dating test for your photos
• Surprise and delight on a small budget, from showstopper lights to fuzzy socks
• Why a view is the amenity hosts overlook, and how to use outdoor space if you don't have one
• The "my house, my way" mentality, and why to think like the front desk manager of a boutique hotel
• How automation gives a host more time to be human, and what a robot is never going to replace
• Why Guest Favorite, not Superhost, is now the milestone
• What they would do differently today: prioritise views and start sooner

Chapters

About the show

Minute by MÎNUT is a podcast for short-term rental operators, vacation rental hosts, and property managers building serious businesses in this industry. Hosted by Nils Mattisson, CEO of Minut (the property monitoring platform), the show sits down with the operators, educators, and advocates shaping the next chapter of vacation rental hospitality.

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